Self Maintenance

Whether you are a current customer of Affordacopy or you are a future customer, sometimes it can be helpful to have a 'Frequent Questions' style troubleshooter for general copier issues.  Here's a few of the more common 'maintenance' issues everyone runs across.

The Black Mark or Stripe. If you're getting a stripe across documents you're copying, here's a few things you can check really quickly.  First, run the document through the document processor.   Now run it off the glass, does have the same stripe?  If it is in a different position or the stripe goes away, grab some glass cleaner.  It often means there is a hair or something you wouldn’t normally notice on the glass.  If it is still there after these steps, now it’s time to make that service call.

“Prints too Light” — This can sometimes be addressed using the devices internal settings web page.    An embedded web page is a page you can access for any of your printing devices that are connected to the network simply by putting in the device’s IP address into your internet browser’s address line.  An example might look like 192.168.1.99 — you’d just type those numbers where you normally put in the normal web address, the www. line.  You can generally find this address by having the copier print a network report.

I've got a few more for next week.  Stay tuned, and have a nice weekend!